How it works
Four steps to finding
the craftsman you need.
From your first description to the finished job, we guide you step by step. Your request goes out immediately to available tradespeople, with secure payment after the work.
Describe your requirement in natural language
Our conversational AI assistant asks you the right questions to understand your enquiry as accurately as a phone call. No lengthy forms, no tick boxes — you speak, we understand.
- Available 24 hours a day, 7 days a week, via your browser
- Automatic identification of the urgency and the required role
- Understanding of natural language, just like a real human being
- You can take back control whenever you like; nothing is set in stone
We put you in touch with local tradespeople
Our algorithm matches your need with our network of verified tradespeople in your area. Every available tradesperson is notified immediately, and you receive their quotes along with their profile and availability.
- Precise location tracking — tradespeople near your home
- UID checked on the federal business register before going live
- Comparable quotes side by side, with no hidden costs
- Your request goes out immediately to available tradespeople in your area
Choose your tradesperson and your time slot
Compare quotes, read verified reviews and chat directly with the tradesperson via the secure messaging service. When you’re ready, choose the time slot that suits you best from the three options.
- Detailed quotation — labour, travel, supplies
- Reviews left by invitation only, after a job
- Messaging with the tradesperson doing the job — your contact details only go to the tradespeople alerted for an emergency or those who unlock your quote request
- Three time slots to choose from, with no obligation until you have confirmed your choice
Pay securely after the service has been carried out
The tradesperson comes at the agreed time slot. To pay, they show you a quote to sign, then Stripe's secure payment page: on their phone, by link or by QR code. You pay by card and receive the invoice by email. Your bank details are never passed on to the tradesperson.
- Secure payment via Stripe — your bank details are never shared
- You pay after the treatment, not before
- Detailed invoice sent automatically by email
- A problem with a tradesperson? Report it to our support team using the contact form
Urgent requests accepted 24/7
NewWater leak, power cut, jammed lock, heating failure in winter? Urgent mode speeds everything up: your request is handled as a priority and sent immediately to available tradespeople around you, who reply as soon as they can come out.
Security & Guarantees
We’re here to protect you every step of the way
Frequently Asked Questions
What you need to know before you start
How long will it take for a tradesperson to get back to me?
What if the tradesperson doesn’t turn up for the appointment?
What should I do if there is a problem with a tradesperson?
Does AI really understand my needs?
Are my contact details shared with the tradesperson?
What happens if I don’t accept any quotes?
Ready to find your tradesperson?
Describe your need in 2 minutes. Your request goes out immediately to available local tradespeople.